Current cancellation conditions
Plan your vacation carefree
Cancellation conditions according to Austrian hotel regulations:
No cancellation fee will be retained up to 60 days prior to arrival.
Cancellation within 60 days before arrival, a cancellation fee of 30% of the
total price to be paid.
Cancellation within 30 days before arrival, a cancellation fee of 50% of the total price must be paid
Cancellation within 14 days before arrival, a cancellation fee of 70% of the total price must be paid
Cancellation within 7 days before arrival, late arrival or early departure, the cancellation fee is 90% of the booked room price.
Hotel cancellation insurance:
We know from experience that despite all the joy of the booked vacation, something can always come in between at short notice. To avoid costs and hassle, we recommend that you take out cancellation insurance:
As a precaution against cancellation, early departure and mountain rescue (including helicopter rescue), we recommend Hotelstorno Plus or the extensive Hotelstorno Premium insurance (including accident benefits), which you can easily take out here: https://www.europaeische.at/pip/en/hospl
NEW: In spite of the pandemic status, Europäische Reiseversicherung will be covered by Covid-19 from May 29, 2020! Details on this courtesy can be found here